The shipping methods above are only available for orders weighing 6lbs or more. If you do not need delivery by a guaranteed date it is encouraged that you select Free Standard Shipping. Because our items ship from multiple warehouses it is not possible for us to display real-time Free Standard Shipping delivery estimates for each item, therefore we say up to 4 or 5 business days, but many orders will arrive sooner. If your order ships from multiple warehouses from different parts of the country they will likely arrive on different days with free shipping.
How much does shipping cost?
All orders over $50 quality for free standard shipping, with delivery in 5 business days or less. Light & small packages weighing less than 6lbs typically ship via USPS, whereas bulk items typically ship via UPS or motor freight. To view and compare expedited shipping costs before entering checkout and without entering any payment information, simply add an item to your shopping cart and enter the delivery zipcode.
When should my order ship?
Our shipping cutoff for same day shipping is 11:00:00am EST, Monday thru Friday, unless noted. Orders placed after 10:59:59am ship by the next business day, Mon — Fri, (excluding acts of god, federal USPS holidays and holidays UPS observes). A tiny subset of items may require additional processing and will be explicitly noted on the product page. Backorder notices or expected shipping delays will be listed prominently on the product page and/or shopping cart. You will receive shipping confirmation by email & this will be available in your account. If you do not see a tracking number please request it from within your account.
When will I receive my order?
Orders totaling $50 or more qualify for Free Standard Shipping to arrive within 5 business days or less, in addition to expedited services. When choosing free shipping, we will select a carrier based on price & distance from the shipping warehouse(s), and your order may be split into multiple shipments or sent from multiple warehouses to reduce our freight costs.
If you need faster shipping, we offer guaranteed delivery in 1, 2 or 3 business days for orders exceeding 6lbs. Exact weights are displayed in checkout. If you do not see these options available your order weighs less than 6lbs. Expedited shipping for these orders (if available), can only be entered by customer service.
To calculate shipping costs enter a delivery zipcode in the shopping cart
|Free Standard Shipping || ||delivery within 4-5 business days |
|Third Day Delivery |
| ||3 business days |
|Second Day Delivery |
| ||2 business days |
|Next Day Delivery |
| ||1 business day |
- Orders placed after 11:00am ship the following business day
- Saturday, Sunday & holidays are not business days
- The date of pickup is not counted as a day in transit
If you placed your order on Friday by 11:00am EST and selected Next Day Delivery your order would arrive the next business day on Monday (assuming it is not a federal holiday where UPS & USPS are not delivering, such as Christmas). If you ordered by our shipping cutoff of 11:00am EST on Friday and selected Second Day Delivery instead, your order should arrive on Tuesday. If you placed an order on Tuesday afternoon after our cutoff of 11:00am EST and selected Second Day Delivery your order would ship on Wednesday to arrive in 2 business days, which should be Friday. If you ordered on a Monday and choose Free Standard Shipping, your order would arrive the following Monday (5 business days), but most likely sooner.
The vast majority of orders are bulk, but we do fufill some small packages. For these orders weighing less than 6lbs, we offer USPS Priority, or standard shipping with delivery in 5 business days or less. To view rates simply add an item(s) to your cart & enter the delivery zipcode.
|USPS Priority Mail® (under 6lbs) || ||2-3 business days |
A note about FOB orders: Expedited delivery is not available in the shopping cart on orders with totals that exceed 150 lbs; instead you will only have a Free Standard Delivery option. These orders typically ship via UPS ground, or via motor freight. To inquire about faster shipping if these options are missing, contact us prior to completing checkout and indicate your need by date. We subsidize expedited shipping options on all orders as free shipping is already baked into the cost, however on very large orders shipping costs may be exorbitant or cost prohibitive based on dimensional weight.
|Freight Or Board || ||contact your sales rep |
Will it be delivered by my need-by-date? If you select an appropriate shipping method and allow adequate time with the chart above, yes absolutely. If you are not sure, please ask prior to ordering. If you have a need-by-date, please indicate such where we ask on the bottom of the payment page when checking out. Providing your need-by-date will ensure that we reach out to you in case you didn't choose the right method.
Can I ship my order to a APO/FPO or PO Box? We can only ship orders weighing less than 5.99 lbs to Post Office boxes. If you are mailing something to a PO box or APO/FPO you must choose USPS mail. Note that if you send a parcel to an APO or FPO you need to enter the full address, including the full name, grade and PSC. Please allow 2-4 weeks for military mail to be delivered and note that tracking is unavailable for security. UPS does not ship to either and therefore many items are unavailable to shipment to military addresses.
Do you ship internationally?
Effective 2014 we are no longer exporting internationally due to increasing costs that include fraud, unnecessary paperwork, red tape, as well as past customers refusing to pay brokerage fees, duties and other customs fees.
We WILL gladly ship to any US based freight forwarder on your behalf. A freight forwarder is simply someone who sends you the package from us. Once you have found a freight forwarder (or friend or relative in the states who can dispatch this parcel on your behalf), enter their US address in checkout instead of your own. They will be responsible for sending your package to it's final destination after we ship it to them on your behalf. By using a freight forwarder we are able to offer you lower prices, as they specialize in this. Additionally, they allow you to group multipe orders from different vendors, so you potentially combine savings from sending our order together with other packages. Google - USA freight forwarder
Can I ship a package to someone else?
Abso-fricken-lutely! If you want to mail someone a package simply enter their address in checkout.
Backordered items: If an item is on backorder, or if a particular item takes additional time for processing it will be clearly noted on the product page. For select high-demand backordered products we may allow pre-orders to be placed once the product is in transit and expected within 2-3 business days. In these select cases it will be noted on the product page with an estimated ship date.
Out of stock items:
Our website is designed to prevent you from ordering out of stock items (contact us about placing a special order or an ETA). All out of stock items are marked on our site & the "add to cart" button is disabled for these products. However, because we ship products from multiple warehouses our real-time inventory may sometimes be slightly out of sync. In the event of an inventory discrepancy you will be notified as promptly as possible. To check if we have enough of a particular item available simply add the desired quantity to your cart & our site will let you know. In extremely rare cases an item with low inventory may be bought by another customer while you are shopping or have the same item in your cart — in these instances a message will be displayed in your shopping cart.
What about packaging?
All items are packaged carefully to ensure they arrive in the same condition as when they leave our warehouse. To reduce our impact on the environment, wherever possible we use only recycled cardboard and recycled materials (including styrofoam peanuts which may have been sent to us by way of a customer return), and encourage you to re-use any packaging material sent to you with your order.