We respect your privacy at Zymetrical.com. As a matter of policy, we do not, have not, and will never sell, or rent any information about any customers to any third party. Period.
Information & data we collect & how it is used
We only collect sufficient personal information about you to fill your order(s) and provide customer service. This includes, but is not limited to, your name, address, and email address. A telephone# is recommended, but not required, and is not used for any other purpose than to contact you regarding orders you have placed. We do not store any payment info (more below).
Like many websites, Zymetrical.com logs & analyzes information which is submitted through our servers in aggregate. By doing this, we are able to improve the overall shopping experience by tracking not only how a person found our site, but also what pages were viewed once there, among other things. The information is collected as a whole and is not user specific. In other words, we don't associate any individual to specific searches, click paths, pageviews etc.
Website security & credit card transactions
First things first, we do not store any credit card data. Nor do we have access to credit card data while it is being processed between your computer & our processer.
When it comes to securing your sensitive credit card information we take PCI compliance serious. All orders through our website utilize industry standard SSL technology (Secure Socket Layers) which encrypt your credit card information while it is being submitted from your computer to Authorize.net, the industry leading credit card merchant. While checking out at our site you will note that your address bar change from http://... to https:// indicating that your session is secure. At no time do any employees at Zymetrical.com have access to your credit card information unless it is given by phone, in which case it is not retained or stored for any reason.
Furthermore, when you use a credit card in our secure checkout we utilize AVS technology, (Address Verification Service), which confirms that the billing address entered matches the address on file with your credit card company. Zymetrical.com also requires the CVC2 or CVV2 number (located on the back of your card) for all credit card orders, giving added security when an individual is not available for a signature. Along with other measures, these help to secure & protect your information.
Depending on your specific browser settings, you may receive a message stating that there are "unsecure items on our webpage" during checkout. Rest assured that we use 256 bit SSL layers in checkout and that credit card information submitted between your browser and our Authorize.net is secure. The "items" in question are non-essential navigational images (example ), and you will only receive such a message if your browser privacy settings are set very high. Our SSL certificate is valid through 10/11/2016.
Zymetrical.com email newsletter
No more than 4 - 6 times per year we send out our discount novelty newsletter with new products, promotions, and of course discounts. You will not receive this unless you explicitly opt-in and your information will not be used for any other purpose. Each newsletter has a 1-click unsubscribe link.
Zymetrical.com stores a small text file on your computer called a "cookie". These allow our server to keep track of the items in your shopping cart and nothing else. These do not contain personally identifiable information about you and can not be read by any other website or server.